Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
24 PetWatch Complaint - Never been more disapointed
24 PetWatch Complaint

24 PetWatch Complaint

ADVERTISEMENT

Never been more disapointed


I have never been more disappointed in an insurance company before.

Long story short, this company has lied to me, has taken forever to process claims, and has treated me like I do not know anything. They also constantly blame the postal service for delays in receiving cheques. Which is funny, I have mailed, and had letters mailed to me, across the country in 2 days.

I had 2 cats on coverage from this company for 10 years now. I had 1 claim 2 years into my coverage for my cat that was shot with a pellet gun. Claim totaled to approx 650.00. It was paid in full, no questions, within 2 weeks.

October 2013 rolls around, my cat gets VERY sick. I take her in, have some tests run, and discover she is Diabetic. The diabetes caused pancreatitis, which then caused a pancreatic cyst to grow, the size of my pinky finger. I put in a claim, which totaled to just over 2000.00, including the surgery to remove the cyst.

Petcare denied 2/3 of the claim, stating my coverage did not cover what was done, even though the paper work clearly states "diabetes" is covered. I have to wait everytime I call for a minimum of 20 minutes to even have a chance to speak with someone. Most of the time the reps are completely unhelpful.

I have also discovered my vet (who is highly respected in my area, as one of the BEST) has a policy to NEVER EVEN SPEAK TO THESE PEOPLE!!

I have also discovered a different company who will not only accept my cat with diabetes, but will also cover anything to do with it, even though the condition would be considered pre-existing in their eyes. Check out PetsPlusUs. They seem way more competent, helpful, cheaper, and treat you with respect.

DO NOT USE THIS COMPANY UNLESS YOU LIKE GETTING RIPPED OFF!!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to 24 PetWatch
SUBMIT a ticket
for 24 PetWatch
WATCH videos
for 24 PetWatch
More 24 PetWatch Reviews and Complaints MORE reviews and complaints
for 24 PetWatch

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More 24 PetWatch reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team